About
The Crystal Tea Room, a cornerstone of Finley Catering, offers an unparalleled venue for weddings and large events, accommodating gatherings from 180 to over 800 guests. With a dedicated event coordinator guiding every step, clients experience seamless planning from initial inquiry to the big day. Our customizable packages, exquisite culinary offerings, and attention to detail ensure each event is a uniquely memorable affair, making the Crystal Tea Room the premier choice for discerning hosts.
Services you offer:
Wedding Venue and Event Hosting: Elegant and spacious venue located at the Crystal Tea Room. Perfect for weddings and large events accommodating 180 guests to 800+ guests.
One-Stop Shop Experience: Comprehensive range of services provided under one roof. Simplifies event planning process for clients.
Personalized Event Coordination: Assigned event coordinator to assist clients from initial inquiry to the big day. Tailored planning services to meet individual needs and preferences.
Venue Tours and Consultations: Guided tours of the venue provided by experienced event coordinators. Detailed explanations of offered services and amenities during consultations.
Customized Event Planning: Collaborative planning process to ensure every detail aligns with client's vision. Assistance with vendor selection, décor, menu planning, and logistics.
Dedicated Support: Continuous support and guidance provided by dedicated event coordinator. Ensures seamless execution of wedding or event from start to finish.
What is your typical process for working with a new client?
1. Initial Inquiry and Tour
When a new customer reaches out, our event coordinator arranges a tour of the Crystal Tea Room.
During the tour, they showcase the venue's features and amenities, answering any questions the customer may have.
2. Booking and Commencement of Planning
Upon booking, the event coordinator becomes the main point of contact for the customer.
They initiate the planning process by discussing the customer's vision, preferences, and requirements for their wedding or event.
3. Personalized Planning Meetings
The event coordinator schedules personalized planning meetings with the customer.
They ask detailed questions to understand specific needs, such as preferred décor, menu choices, and desired atmosphere.
4. Creation of a Customized Timeline:
Based on the information gathered, the event coordinator develops a tailored timeline.
This timeline outlines all key milestones and deadlines leading up to the wedding or event, ensuring everything stays organized and on track.
5. Ongoing Communication and Support:
Throughout the planning process, the event coordinator maintains regular communication with the customer.
They provide guidance, support, and recommendations as needed, helping to alleviate any stress and ensure a smooth experience.
6. Final Details and Coordination:
As the wedding or event date approaches, the event coordinator finalizes all details with the customer.
They coordinate with vendors, oversee setup arrangements, and ensure everything is in place for a flawless celebration.
7. Day-of Support:
On the day of the wedding or event, the event coordinator is onsite to oversee all logistics.
They manage any last-minute adjustments, ensuring everything runs seamlessly and according to plan.
8. Post-Event Follow-Up:
After the wedding or event, the event coordinator follows up with the customer to ensure their satisfaction.
They gather feedback and address any outstanding concerns, ensuring a positive and memorable experience from start to finish.
What makes your business stand apart?
What sets us apart is our deep-rooted tradition as a family-run business, spanning over 48 years of expertise and dedication. At Finley Catering's Crystal Tea Room, we extend this familial warmth to every customer, treating them not just as clients, but as cherished members of our extended family. This personal touch infuses every aspect of our service, ensuring that each wedding or event is imbued with care, attention, and a sense of belonging. With us, you're not just booking a venue—you're joining a legacy of hospitality and excellence that has stood the test of time.
What do clients have to say about you?
Our experience at the Crystal Tea Room was nothing short of phenomenal. Celebrating our wedding with over 450 guests turned out to be a perfect affair. The exceptional food, the enchanting venue lighting, and ambiance, as well as the delightful desserts, all contributed to creating a truly magical atmosphere. Our dedicated event coordinator, Steph, who also happens to be a dear friend, flawlessly managed every detail, ensuring a seamless and hiccup-free celebration. Special thanks to the remarkable Maitre D, Miguel, who orchestrated the various wedding events with precision. My wife and I are incredibly grateful for everything the Crystal Tea Room staff did to make our wedding day so memorable. It was truly an outstanding experience that exceeded all expectations.
We had our wedding at the CTR, and it was absolutely amazing! From the service, responsiveness from Finley, food, drinks, incredible add-ons, vendor recommendations, maitre d, value (I could go on!) everything blew us away. We weren't sure how things were going to look on the actual wedding day since the space is quite large and we only got to see it undecorated, but it really felt opulent and warm once it was all decked out for the wedding. Highly recommend!
Our event was absolutely perfect thanks to the Finley team! Incredibly easy to work with, from their existing packages (knocking out venue plus food plus afterparty in one go) to their responsiveness throughout the planning process. We did not have a planner but did not miss a beat given how on top of everything Michelle was! And then Miguel and his team were great partners the day of, making sure everything went seamlessly throughout the evening. Thank you again to the Finley team for making our wedding day so special!
Hours of operation
Office: Monday-Friday 9AM-5PM
Tours Available: Monday-Saturday